06/30/12 | The Plain Dealer Editorial Board
Calabrese and his staff also failed to heed early warnings. Brad Chase, chairman of the RTA Citizens Advisory Board and a veteran rider, says he tested a mock-up of the machines before they were installed and told the RTA that they were hard to use. He was right.Simply put, there's no excuse for failing to properly monitor this $10 million contract from delivery to final use. These machines are the face of Greater Cleveland's upgraded bus and rapid system. That's downright embarrassing.